Privacy Policy
At the Australian Chamber Orchestra, we respect your privacy.
We've prepared a policy statement to inform you about why we request information about you, how we use it and how we protect that information.
When visiting our website, you are not required to provide us with any personal information.
However, sometimes we wish to collect information from you through our website or through other means including telephone or over-the counter to provide information and services that you request, such as when you book tickets online, by phone or in person, or sign up for our online newsletter.
In these situations, any information given is kept safely and securely, using appropriate technology and to accepted industry standards.
If you are concerned about your privacy and would like further details, please read our policy statement in full.
Privacy Policy
At the Australian Chamber Orchestra (ACO), we respect your privacy. We respect the rights of our individual customers, suppliers and colleagues to decide when and how their personal information is used.
Our commitment to privacy is based on:
1. The freedom to visit our website and access most information without the need to give us any personal information;
2. The choice to give us personal information if you wish to receive information about the ACO which is tailored to your interests; and
3. A pledge that any information given is kept safely and securely, using appropriate technology and to accepted industry standards
Your use of our website or your acceptance of our other services is deemed to signify your acceptance of these privacy policies.
If you disagree with our policies set out above, and in more detail below, you should not use our website, nor provide us with any personal information.
When your information may be requested, and why
The ACO website is designed to provide visitors with easy online access to information about the products and services we have to offer.
It also provides support for our customers and business partners.
Much of the content of this site is given freely, and can be viewed anonymously.
How the information we collect may be used
We collect information about you to provide the services you request including booking tickets, enquiries, subscriptions, donations, merchandise and sponsorship, and to tailor our services and offerings to you. The information we collect may include name, address and other contact details, (Contact Information) and details of your dealings with us (Activity Information).
If you don’t provide some or all of this information, we may not be able to provide our services to you effectively or at all.
Information collected by us will only be used to:
- verify your identity when accessing secure areas of our website
- allow us to provide tailored information and services
- allow us to better understand the needs of our customers and business partners
- allow us to offer special discounts and offers to those who have stated an interest in the services or products being offered
- or as otherwise permitted by the Privacy Act 1988 (Cth).
We may disclose Contact Information we collect to our consortium partners in the Tessitura ticketing system (Sydney Opera House, Opera Australia and the Seymour Centre and other future partners, if appropriate) or as otherwise permitted by the Privacy Act 1988 (Cth).
How any personal information is stored
We will take all reasonable steps to ensure that the information we hold about you is secure, accurate, complete and up to date.
Links to other sites
The ACO cannot take responsibility for the privacy policies, conduct or quality of third party websites linked to from this site.
Where possible, the content and availability of any sites we have linked to have been checked and read. However, you should check the privacy policies of any third party site before disclosing any personal information.
Changes to our policy
The ACO reserves the right to change this policy at any time and we therefore encourage you to review this page regularly.
Questions or concerns
Please contact us if you would like to access your information, or have any further questions or concerns about your privacy, and our conduct online.
Australian Chamber Orchestra Pty Ltd
Opera Quays, 2 East Circular Quay, Sydney NSW 2000
PO Box R21, Royal Exchange NSW 1225
ABN 45 001 335 182
Telephone +61 2 8274 3800
Facsimile +61 2 8274 3801
Email headoffice@aco.com.au