ACCESSIBILITY

The ACO is committed to making our information and services available to people with disabilities.  In keeping with our Disability Action Plan, we aim to fulfil three key roles:
 
• As a provider of information - introduce just policy and procedures into our core business practice; 
• As an arts presenter, venue hirer and provider of services - strive for equity of access to all performances and events; and 
• As an employer - develop skills with staff through training to communicate effectively with people with disability whilst providing a work place of equal opportunity.  
 
CURRENT ACO DISABILITY ACTION PLAN 2015-2017 (word file)
PREVIOUS ACO DISABILITY ACTION PLAN 2012-2015 (word file)
 

Contact details for requests and enquiries

In person

The ACO head office is located at Opera Quays, 2 East Circular Quay – look for the blue glass doors next to the Dendy Cinema. Take the lift from the street foyer entrance to level B3.
 
Administration and Box Office Hours are Monday-Friday 9am-5pm. 
 

Online 

aco.com.au

 

Telephone

  • 1800 444 444  toll-free 
  • 02 8274 3888  Box office 
  • 02 8274 3800  Administration 
 

Email 

boxoffice@aco.com.au

 

Accessible seating

All venues have a number of wheelchair and companion seating locations. If you have an enquiry or special request please contact the Box Office (details above), or visit venue websites (below) for venue-specific information.
 

National Relay Service 

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service:
                           
TTY users: Phone 133 677 then ask for General 02 8274 3800 or Box Office 02 8274 3888

Speak and Listen users: Phone 1300 555 727 then ask for General 02 8274 3800 or Box Office 02 8274 3888

Internet relay users: Connect to the NRS then ask for General 02 8274 3800, Box Office 02 8274 3888 or free call 1800 444 444 
          
To call our toll-free number through the National Relay Service:
TTY users: Phone 1800 555 677 then ask for 1800 444 444  

Speak and Listen users: Phone 1800 555 727 then ask for 1800 444 444  

 

Companion Card 

The ACO is a National Affiliate of the National Companion Card Scheme. The companion card is recognised for all ACO main stage subscription performances.
Contact the Box Office for more information, or visit www.companioncard.gov.au

 

Changing your font size

All text on our website can be made larger or smaller through the ‘View’ option in your web browser.
For wheel mouse users, the easiest way to change your font size is to click on a web page, press and hold your Ctrl key and turn the wheel up or down.
 

Printed material

Online or hard copy material (including the brochure and concert programs) can be printed in adjusted formats upon request.
Please contact aco@aco.com.au, or the Box Office for more information.
 
 
To explore ACO past events and read concert programs click here.
 

Venues

The ACO performs in a number of different concert venues Australia wide. For direct contact and access information to your chosen venue please click on the appropriate link below. 

Adelaide Town Hall 
Venue access guide (click to download)
08 8203 7203

Brisbane QPAC Concert Hall 
Venue access guide (click to download)
07 3840 7444

Canberra - Llewellyn Hall 
Venue access guide (click to download)
02 6125 2527

Arts Centre Melbourne
Venue access guide (click to download)
03 9281 8000
 
Melbourne Recital Centre 
Venue access guide (click to download)
03 9699 2228
 
Newcastle City Hall 
Venue access guide (click to download)
02 4974 2996

Perth Concert Hall 
Venue access guide (click to download)
08 9231 9900

Sydney - City Recital Hall 
Venue access guide (click to download)
02 8256 2222

Sydney Opera House 
Venue access guide (click to download)
02 9250 7111
 
Wollongong Town Hall 
Venue access guide (click to download)
02 4227 5088

If you require an accessible seat for a performance please contact the ACO Box Office on 1800 444 444 or boxoffice@aco.com.au

 

ACO Access initiatives
 

ACO Virtual 
 

Imagine standing on stage during a live performance by the Australian Chamber Orchestra. Cutting-edge audio-visual installation ACO VIRTUAL takes you there. 
To learn more visit the ACO VIRTUAL webpage.    
 

ACO Education 

 

 

Online tools