ACO Terms and Conditions
For Single Ticket and Subscription Purchases
Tickets are sold for and on behalf of the organisation presenting this activity and is subject to the conditions of the sale of that organisation and to the requirements of the venue at which the activity is presented.
The right of admission is reserved.
The right is reserved to vary, substitute or withdraw advertised programs, artists and seating arrangements.
No refunds except as in Entertainment Industry Code of Fair Practice.
Only subscription tickets may be exchanged. Such exchanges are subject to availability and will be undertaken in accordance with the current terms specified by the subscription exchange service.
Cameras, mobile phones and other recording devices are prohibited in the venue’s auditorium.
The organisation responsible for presenting this activity reserves the right to record, broadcast and simulcast any performances.
This ticket is valid only when purchased from the Australian Chamber Orchestra or an authorised agent.
Performances may be unsuitable for children under eight years of age. All patrons (including babies and children) must hold a valid ticket.
Patrons arriving late will not be admitted into the venue’s auditorium unless there is a suitable break in the performances.
Patrons who disrupt a performance may be ejected from the venue.
All prices include GST payable in Australia. Overseas customers may be liable for additional tax or import duty payments.
Processing of 2008 Subscription Applications
After 21 September 2007, seating will be allocated strictly in date order of receipt within each subscription category. The categories are prioritised as follows:
- Renewing subscriptions without changes
- Renewing subscriptions with changes
- New subscriptions
Subscription renewals will close on 21 September 2007 after which time non-renewed seats will be released and allocated to subscribers who have requested a seating change. Renewing subscribers will receive their tickets in December 2007. New subscribers will be allocated seats after renewing subscribers and will receive their tickets in late December 2007.
Requests by subscribers for a seating change must be in writing and lodged with the subscription renewal form. Changes, where possible, will be done in strict date order of receipt. Where it is not possible to satisfy a change request, the original seats will be reallocated. Subscribers to the Adelaide, Melbourne Evening and City Recital Hall Angel Place Tuesday series who wish to change their seats should do so promptly as demand is very high.
Any monies due to applicants as a result of ACO being unable to satisfy ticket requests will be automatically refunded.
ACO will use its best endeavours to satisfy your application; however, allocation of seats is subject to availability.
Subscription tickets may be exchanged after 21 January 2008. Exchanges are subject to availability and a ticket exchange fee may apply.
For all enquiries, please contact us at:
ACO Box Office
1800 444 444
PO Box R21
Royal Exchange NSW 1225
boxoffice@aco.com.au