ACO Schools: How To Catch A Star

HOW TO BOOK

1. Please complete the online booking request form indicating the estimated number of students and teachers you would like to attend. Please select all performance dates and times you would be able to attend as bookings will be allocated based on available capacity and your first preference cannot be guaranteed.
2. A member of the ACO Learning & Engagement team will be in contact as soon as possible to offer you a booking.
3. You will be issued an invoice for 25% of the estimated total ticket price. Payment of this deposit will confirm your booking. Payment can be made by phoning the ACO Box Office and providing credit card details. (Should you not be able to pay with a credit card, please contact a member of our team to discuss options).
4. 8 weeks prior to the performance date, you will be required to confirm your final numbers and pay the balance of the booking. After this date ticket numbers are considered final and any changes are at the discretion of the ACO and subject to availability.

CONTACT US

For any queries about schools performances, please contact our Learning & Engagement team at [email protected].

ACO SCHOOLS BOOKINGS TERMS & CONDITIONS

- Complimentary teacher tickets for schools performances: One teacher attends free for every 15 students. Please note the ratio required for supervision is 1 teacher per 15 students.
- Schools will be given their preferred performance where possible, however bookings are allocated based on available capacity and preferred performance cannot be guaranteed.
- Once your school has been offered a booking, a non-refundable deposit of 25% of the estimated total price is required to secure the booking. Bookings are not confirmed until a deposit payment has been received.
- Confirmation of final numbers and the full payment is due 8 weeks before the performance. Once the full balance is paid, it is non-refundable. There are no refunds for tickets not used on the day.
- All school bookings made within 4 weeks of a performance date must be paid in full within 1 week of confirmation and are final. There are no refunds or changes to numbers or dates on these bookings.
- Any changes to student numbers after this time are at the discretion of the Australian Chamber Orchestra and subject to availability. 
- In the event of cancellation of the performance by ACO, we will contact your school as soon as possible to offer a refund, credit voucher or exchange.