Beethoven & Bridgetower

Attendance at this performance is limited to 75% of the total capacity of the auditorium. Vacant seats will be spaced throughout the auditorium, but to ensure all patrons have access to the best range of seats possible, gaps between seating groups cannot be guaranteed. Many patrons will be seated directly next to others outside of their group.

Please call the ACO Box Office on 1800 444 444 if you have any queries regarding seating for this performance.

Face masks must be worn for the duration of the performance and within all public areas of the venue. Please bring your own face mask with you, or, if necessary, we can provide one on entry to the venue.

• Tickets are available for purchase online, or by calling the ACO Box Office on 1800 444 444. The ACO Box Office phone line is open between 9am - 5pm AEST, Monday-Friday.
• All ticket buyers will receive an order confirmation of their purchase, listing their door and seat numbers. This order confirmation will be accepted as a ticket for entry. Ticket holders may either print their order confirmation or present this on a phone screen, for admittance on arrival at the venue.
• Existing ticket credits may only be redeemed by calling the ACO Box Office.
• As required by NSW Health, we will be asking all ticket buyers via email to provide contact tracing details for each ticket holder in their party.

Please do not attend a performance if you:

• are feeling unwell
• have experienced any symptoms of COVID-19 in the past 14 days
• are awaiting the results of a COVID-19 test
• have been in contact with a suspected or confirmed case of COVID-19
• have returned from overseas or a hotspot area, or have had direct contact with someone who has returned from overseas or a hotspot area in the past 14 days
• have returned from Victoria or been in direct contact with someone who has travelled from Victoria in the past 14 days
• have been in any of the venues listed on the NSW Government website where the advice has been to isolate for 14 days. Click here for the current list of venues.

Please review our COVID-19 terms and conditions if you are no longer able to attend a Performance due to these reasons. Please err on the side of caution when considering your attendance.

Whilst at a performance:

• It is strongly recommended that you wear a face mask - please bring your own or, if necessary, one can be provided on entry to City Recital Hall or Newcastle City Hall.
• Practice social distancing, allowing 1.5m between others and avoiding close contact 
• Practice good hand hygiene. Wash your hands frequently with soap and water for 20 seconds
• Use hand sanitiser (including before and after eating); and cough or sneeze into your elbow or a tissue
• Where possible, use contactless payment methods at all transaction points within City Recital Hall and Newcastle City Hall

• Upon arrival at the venue, you will be required to check in using the Service NSW mobile app.
• City Recital Hall's box office will be open from 90 minutes prior to the start of the performance.
• The foyer and auditorium doors will be open from 45 minutes prior to the start of the performance and patrons will be encouraged to move directly to their seats on arrival.
• The cloak room will be open from 60 minutes prior to the start of the performance with strictly limited capacity. Please refrain from bringing bulky items that require cloaking.
• The foyer bars will be open from 60 minutes prior to the start of the performance for limited refreshments and will not be open after the event. As per current NSW Government guidelines, drinks and refreshments may only be consumed whilst seated.
• Hand sanitiser will be available at main entry points and throughout City Recital Hall.
• High touch surfaces will be cleaned regularly by City Recital Hall staff, in addition to routine cleaning in adherence to current government recommendations.
• In the event that another patron must move past you to enter or exit a row of seats, we recommend that you face away until the patron has passed.
• If you or a member of your party appear to have flu-like symptoms, you will be directed to leave City Recital Hall, get tested, and self-isolate, in accordance with NSW Government guidelines.

• Upon arrival at the venue, you will be required to check in using the Service NSW mobile app.
• Newcastle City Hall's box office and foyer spaces will be open from 60 minutes prior to the start of the performance.
• The auditorium doors will be open from 30 minutes prior to the start of the performance and patrons will be encouraged to move directly to their seats on arrival.
• Hand sanitiser will be available at main entry points and throughout Newcastle City Hall.
• High touch surfaces will be cleaned regularly by Newcastle City Hall staff, in addition to routine cleaning in adherence to current government recommendations.
• In the event that another patron must move past you to enter or exit a row of seats, we recommend that you face away until the patron has passed.